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On every order, we strive to exceed your expectations by delivering quality products. Defective items will be promptly replaced at no additional cost to you.
We will only accept goods returned for refund or
replacement only if the goods demonstrate a visible fault in the garment or
printing. We do ask that you make the
return within 15 days of purchase.Simply
return the unused merchandise with the
original paperwork and packaging within 15
days of receiving your order. We promise to process your request in a timely
manner.
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An ART must be requested from us no later than 4 days
from the merchandise’s delivery. We will require a detailed description of the
defect prior to providing an ART. TeeBurn will then, if appropriate, arrange
for the merchandise replacement.
Every item is custom printed, and we cannot accept
returns on the basis of incorrect size or errors of omission on the side of the
customer. Please choose your size carefully and review you order before final
submission. Note that colors may not match exactly as they appeared on your screen.
Please follow these guidelines
concerning returns to help us better serve you.
Return Guidelines:
- Returns will also only be accepted with an Authorised Return Ticket
(ART), which can be obtained from TeeBurn by email at
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or fax 410 238 0099.
- There will be a 30%
restocking fee.
- No return will be accepted on used or washed
merchandise. Garments will be inspected before acceptance.
How should I ship my return or
exchange?
We recommend sending the package via UPS or insured Parcel
Post.
What is the return/exchange
address?
TeeBurn
2217 Bluegrass Heights Ct.
Baltimore, MD 21237
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