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White T-shirts

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SKU: ANGL-M001 Categories: , ,
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Weight 0.11 lbs

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At TeeBurn, we strive to ensure you’re happy with your purchase. Since all items are custom-printed on demand, our return and credit policy is designed to offer you flexibility while maintaining fair policies for our artists and production team.

1. Custom-Made Just for You

All items sold on TeeBurn are custom-made and printed specifically for each order. Due to the personalized nature of our products, returns are limited to the conditions outlined below.

2. Size Exchange

We understand that finding the perfect fit can sometimes be tricky! If the size of your t-shirt isn’t right, we’re happy to offer a free size exchange. Simply use the RMA Request section from within your dashboard to set up your exchange. Exchanges must be requested within 15 days of delivery, and items must be unworn and unwashed to qualify.

3. Returns & Refund Credits

If you need to return an item for any reason other than size, please note the following:

  • Eligibility: Returns are accepted for all qualifying orders, with refund credit requests submitted within 14 days of delivery. Items must be unworn, unwashed, and in original condition.
  • Refund: Upon receiving your returned item, we will issue refund credits for the product price. You can use this credits to purchase any other products from our catalog.
  • Shipping Fees: The original shipping cost is non-refundable, and the customer is responsible for the cost of return shipping.
  • One-Time Exchange: If an item has already been exchanged, it is no longer eligible for a return or refund.

Please use the Contact Us form for assistance with setting up a return.

4. Defective or Damaged Items

If the product you received is defective or damaged, we want to fix that as quickly as possible. Contact our customer service team via the the RMA Request link on your dashboard within 15 days of delivery, and we’ll gladly arrange for a replacement.

Common issues eligible for replacement:

  • Misprints or production errors
  • Damaged during shipping
  • Incorrect item received

5. Exceptions

The following items are not eligible for returns, exchanges, or refund credits:

  • Items that have been worn, washed, or altered in any way
  • Custom or personalized items with unique designs not available for general sale
  • Items purchased from a final sale or clearance event

6. How to Request a Return, Refund Credit, or Exchange

To initiate a return, refund credit, or exchange, please follow these steps:

  1. Simply use the  RMA Request link from within your dashboard to make your request.
  2. Provide your order number and details regarding the issue (e.g., wrong size, damaged item).
  3. For exchanges, follow the instructions for sending back your item. For returns, our team will review your request and provide a return shipping address.
  4. Refund credits will be processed within 5-7 business days after receiving and inspecting the returned item.

7. Contact Us

If you have any issues with your order, or need further assistance with returns, refund credits, or exchanges, don’t hesitate to reach out to our team through the Contact Us form, and we’ll be happy to help.

Please note that the return costs are not pre-paid. Postage or other return costs will be the customer’s responsibility and will be compensated by us only in the case of damaged, faulty or incorrectly supplied goods. In cases were we do credit return postage, we will only credit the cost of standard UPS/USPS Mail registered post. If you choose to use any enhanced return option, such as Special Delivery, this will be at your expense. Returns are sent at your risk.

Read the rest of our TERMS AND CONDITIONS

Product Enquiry

Effective Date: 10/01/2024

At TeeBurn (https://www.teeburn.com), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase through our website. It also explains the rights and choices you have regarding your personal data.

1. Information We Collect

We collect several types of information to ensure the smooth operation of our marketplace:

  • Personal Information: When you create an account, place an order, or register as a vendor, we collect information such as your name, email address, shipping address, billing information, and phone number.
  • Payment Information: To process payments, we collect credit card or other payment method information. All transactions are encrypted and processed through secure third-party payment processors. TeeBurn does not store your payment information.
  • Automatically Collected Information: We automatically collect certain data when you visit our site, such as your IP address, browser type, operating system, referring URLs, and browsing patterns. This helps us optimize the user experience and improve our services.
  • Cookies and Tracking Technologies: TeeBurn uses cookies, web beacons, and similar technologies to enhance your experience on our site. These technologies help us track orders, remember login details, and tailor product recommendations.

2. How We Use Your Information

We may use the information we collect from you in the following ways:

  • To process your transactions and deliver products or services you’ve purchased.
  • To personalize your shopping experience and offer recommendations.
  • To improve the design and functionality of our website.
  • To manage your vendor account (if applicable).
  • To send you emails about your account, order confirmations, updates, or promotional materials (you can opt out of marketing communications at any time).
  • To detect and prevent fraud or any other unauthorized or illegal activities.

3. Sharing Your Information

We may share your personal data under the following circumstances:

  • With Third-Party Service Providers: We work with trusted third-party companies that assist us in operating our website, processing payments, fulfilling orders, and delivering services. These third parties only have access to the information necessary to perform their services and are required to keep your data confidential.
  • For Legal Requirements: We may disclose your information if required by law, such as in response to a court order, or if we believe it is necessary to protect the rights, property, or safety of TeeBurn, our users, or others.
  • In the Event of a Business Transfer: If TeeBurn undergoes a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.

4. Your Rights Regarding Your Data

You have certain rights concerning your personal data, which include:

  • Access: You may request to know what personal information we hold about you.
  • Correction: If your personal information is inaccurate or incomplete, you can request a correction.
  • Deletion: You can request the deletion of your personal data where there is no legal or regulatory obligation for us to retain it.
  • Opt-Out: You can opt out of receiving marketing emails at any time by clicking the "unsubscribe" link at the bottom of our emails or updating your communication preferences in your account settings.

5. Security of Your Information

We take the security of your data seriously. TeeBurn uses appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is entirely secure.

6. Retention of Your Data

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Children's Privacy

TeeBurn does not knowingly collect or solicit personal information from anyone under the age of 13. If we discover that we have collected data from a child under 13 without verification of parental consent, we will delete that information.

9. Changes to This Privacy Policy

TeeBurn may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the “Effective Date” at the top of this page.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

TeeBurn
Email: support@teeburn.com
Address: 1 Red Mare Ct. #C. Cockeysville, MD 21030

 

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